Paying for Allswell Therapy With MedStar Insurance

If you have MedStar Family Choice through DC or Maryland Medicaid, your therapy sessions at Allswell are fully covered with no out-of-pocket cost. 

That means you can work with a licensed, LGBTQ+ affirming therapist without worrying about a bill after each session. Allswell is in-network with MedStar Family Choice in both DC and Maryland, and getting started is straightforward.

Does MedStar Family Choice Cover Online Therapy?

Yes. MedStar Family Choice, which is MedStar's Medicaid managed care plan in DC and Maryland, covers online therapy, including the kind of secure video sessions Allswell provides. Both DC and Maryland Medicaid programs expanded telehealth coverage significantly after 2020, and virtual mental health services are a covered benefit for MedStar Family Choice members.

How Allswell Works With MedStar Family Choice Insurance

Allswell is in-network with MedStar Family Choice in both DC and Maryland. Your therapy sessions are billed directly to your plan, and you don't need to submit claims, file paperwork, or pay anything upfront. Our team handles the billing.

Before your first session, we'll verify your MedStar Family Choice coverage and confirm everything is in place. If there are any issues with your plan or enrollment, we'll let you know before you start.

MedStar Family Choice members at Allswell receive the same therapists, the same session lengths, and the same clinical care as every other Allswell client. Every therapist is trained in LGBTQ+ affirming, trauma-informed care.

Service areas

Allswell's therapists are licensed in Maryland and Washington, DC. You'll need to be physically located in DC or Maryland at the time of your session for your MedStar Family Choice coverage to apply.

How to check If your Medstar Plan covers Allswell

The easiest way is to book a free consultation with our team. We'll verify your coverage and let you know whether your plan is in-network with Allswell before you schedule your first session.

You can also call the member services number on the back of your MedStar Family Choice card and ask whether Allswell Health is an in-network provider for outpatient mental health services.

What Medstar Typically Covers at Allswell

MedStar Family Choice covers the therapy services Allswell provides. For individual therapy, this includes your initial 60-minute Welcome Session and ongoing 45-minute follow-up sessions.

LGBTQ+ Affirming Therapy Covered by Medstar

MedStar Family Choice covers therapy regardless of the reason you're seeking care, including LGBTQ+ affirming therapy, gender-affirming support, and therapy related to identity, coming out, relationships, and minority stress. There are no restrictions on the topics you can bring to a session.

Every Allswell therapist is specifically trained and vetted for LGBTQ+ affirming care. For Medicaid members, who may have had a harder time finding affirming providers in-network elsewhere, that can make a real difference in how therapy feels from the first session.

What You'll Pay With Medstar Insurance

If your MedStar Family Choice plan is in-network with Allswell, your therapy sessions are fully covered. Most MedStar Family Choice members in DC and Maryland pay nothing out of pocket, with no copays, no deductibles, and no coinsurance.

This applies to your Welcome Session and all ongoing sessions. And Medicaid members receive the same therapists, the same session lengths, and the same quality of care as every other Allswell client. The only difference is that you don't pay for it.

How to Start Therapy With Allswell Using MedStar Family Choice

Getting started is the same process for all Allswell clients, and our team handles the insurance side for you.

Step 1: Book a free consultation

Schedule a 15-to-20-minute call with one of our Care Coordinators. You can book through our website, email us at hello@joinallswell.com, or call 443-543-8367. This call is free, and there's no commitment.

Step 2: Verify your coverage

During or after your consultation, our team will verify your MedStar Family Choice benefits and confirm that your plan covers therapy at Allswell. We'll let you know if there are any issues before you schedule your first session.

Step 3: Get matched with a therapist

Based on what you share in your consultation, we'll connect you with a therapist whose experience, approach, and availability fit your needs. Every Allswell therapist is trained in LGBTQ+ affirming, trauma-informed care.

Step 4: Complete your intake

You'll fill out a brief intake through our secure client portal. This helps your therapist prepare for your first conversation.

Step 5: Start therapy

Your first session (your Welcome Session) is 60 minutes. After that, ongoing sessions are 45 minutes, typically on a weekly basis. All sessions happen through secure, HIPAA-compliant video.